coinpoker's Privacy Policy

Last Updated: January 2026

coinpoker ("we", "our", "platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy describes what information we collect when you use our website, how we use and protect it, and what your rights are. By using our services, you are considered to have agreed to the terms of this policy.

We commit that your personal information will never be sold to third parties and will only be used for the purposes described in this policy. Keeping your information secure at coinpoker is our responsibility, and we are firmly committed to fulfilling it.

1. Data Collection

We collect your information in various ways. The types of information collected are described below.

1.1 Registration and Account Information

When you create an account at coinpoker, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Current address
• National ID card or passport number (for age verification)

1.2 Financial Transaction Information

For deposits and withdrawals, we collect the following information:

• bKash / Nagad / Rocket account number
• Bank account details (if bank transfer is used)
• Transaction history and amounts

1.3 Automatically Collected Information

The following information is automatically collected while you browse our site:

• IP address and device type
• Browser and operating system details
• Pages visited and session duration
• Referral source (which site you came from)
• Cookie and session data

2. Data Use

Collected information is used only for the purposes listed below. coinpoker never uses your information for any other purpose.

• Account Management: For registering and verifying your account.
• Age Verification: To ensure that only those aged 21 or above can use the service.
• Financial Transactions: To process deposits and withdrawals.
• Customer Support: To resolve your complaints and questions.
• Security Monitoring: For fraud prevention and account protection.
• Service Improvement: To improve our platform and gaming experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Promotional Communications: To inform you about bonuses and offers with your consent (consent can be withdrawn at any time).

3. Data Storage and Security

We use industry-standard security technologies and practices to keep your personal information secure.

3.1 Technical Security

• 256-bit SSL encryption — on all data transmissions
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems
• Restricted access controls — only authorized staff can view data

3.2 Data Retention Period

We retain your information for as long as your account is active. After account closure, some information may be retained for a specified period due to legal obligations and financial record-keeping requirements. Once the required period has passed, information is securely deleted.

4. Sharing Data with Third Parties

coinpoker never sells your personal information. However, in limited circumstances, information may be shared with certain trusted partners.

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket and other payment services to complete transactions. This information is used solely for the purpose of verifying transactions.

4.2 Technology Service Providers

Technology partners that assist in operating our platform (such as server hosting and analytics) may process information to a limited extent. All partners are required to comply with our privacy standards.

4.3 Legal Requirements

We may disclose your information in the following circumstances:

• To comply with court orders or government directives
• To prevent fraud or illegal activity
• To protect our rights or the rights of users

5. Cookie Policy

The coinpoker website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website. Disabling these will prevent the site from working properly.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor site usage and improve services.
• Security Cookies: To detect fraud and keep accounts secure.

5.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some site features to stop working.

6. Your Rights

You have certain important rights regarding your personal information.

6.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of the stored information.

6.2 Right to Rectification

If any of your information is incorrect or outdated, you may request that it be corrected. We will make the correction as soon as possible.

6.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete some information.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, contact us at any time or use the unsubscribe link provided in the message.

6.5 Filing a Complaint

If you have a complaint regarding a privacy violation, please inform us directly. We will try to resolve it as soon as possible.

7. Privacy of Minors

coinpoker is only for those aged 21 or above. 21+ We do not knowingly collect information from any minor.

Age is verified at the time of account registration. If a user creates an account using false information and is later found to be a minor, that account will be closed immediately and the collected information will be deleted.

If it is brought to our attention that information from a minor has been collected, we will take immediate action.

8. Data Transfer

Our servers and data processing systems may be located in various countries. When transferring your information to another country, we ensure that the same level of security is maintained there as well.

For any international data transfer, we use standard contractual clauses and other applicable safeguards. Protecting your information is always our primary responsibility.

9. Policy Changes

This privacy policy may be updated from time to time. If there are any significant changes, we will:

• Publish a notice on the website
• Notify you by registered email (for significant changes)
• Update the "Last Updated" date at the top of the page

If you continue to use the site after changes have been made, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.

10. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us.

Your privacy matters to us. coinpoker is committed to providing a trustworthy and secure gaming experience.